Workplace Culture Assessment
This self-assessment has been designed to measure your views on the culture of your workplace and whether it is a good place to work. The results can be used by Trust Leaders to determine what action, if any, should be implemented.
One thing is certain, like death and taxes, conflict is inevitable. It happens, and the workplace is a breeding ground for conflict. Consider that organizational culture consists of such things as shared values, beliefs, assumptions, perceptions, and norms, then add to that the fact that organizations are complex coalitions of individuals, departments, and divisions, each competing for scarce or limited resources, such as funding, access to those in authority, and time.
Combine power imbalance and organizational political posturing and consider that today’s managers are faced with diversity and cultural issues ranging from race and gender to individual heritage, values, and beliefs, which people are more vocal about, and, taken together, it can become a workplace with conflicted people and situations. Although conflict is a natural, normal occurrence with individuals, groups, or when institutions interact, it can become overwhelming.
Conflicts invariably arise between individuals in organizations, between organizational components, or between institutions. To create a healthier workplace, the underlying issues must be identified and resolved, and this requires uncovering the fundamental motivations of the parties. Another significant aspect of conflict is that it exists internally within us when we are engaged in disputes with others. Resolution of the intra-personal conflict may be as important as the inter-personal matter.
Sometimes, conflicts are escalated because people have differing perceptions and reactions to the situation. These reactions are based on learned values, experiences, and biases, such as, when people believe resources are scarce, they compete for their share. Conflict can be positive and healthy, as well as a learning and growing experience. In some instances, conflict can be an exciting and inspiring experience, but not if left unmanaged. Conflict often leads to a closer examination of issues and assessment of situations and can result in creative and new ways of interacting. Relationships can be established and strengthened or even terminated in a satisfying way. Conflict can be the source of personal and social change if handled appropriately.
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